Frequently asked questions
The things people ask most before starting. For how the whole thing works, see the home page.
I have never touched crypto. Can I do this?
What you need to do is: open a Bitfinex account, put dollars or USDT in it, and generate an API key to paste to us. The bot handles the offers from there. Opening the account and funding it happen on Bitfinex; we are not involved.
Will you be holding my money?
No. Your funds stay in your own Bitfinex account throughout. The API key you give us has no withdrawal permission — a key that carries one is rejected when you paste it. In the worst case, if the whole key leaked, whoever has it can see your balance but cannot move a cent.
How soon can I get my money back?
When the loan matures. Terms run up to 120 days and cannot be recalled early. If you know you need a sum on a particular date, set a withdrawal plan: name the date and the amount, and the bot will not lend past it.
Could the rate suddenly drop to zero?
Funding rates move with demand for leverage and are not guaranteed. 10% one month and 4% the next are both normal. An offer priced too high may also sit unfilled — it earns nothing while it waits, and the system flags offers that have waited too long.
Do I need to leave my computer on?
No. The bot runs on our servers and keeps working after you close the browser. You can check the current state from your phone whenever you like.
Which exchanges do you support?
Bitfinex only. Its funding market is an order book — you set your own rate. Retail lending on Binance, OKX and the like is a pool: the platform announces the rate, and there no strategy can change it.
What is the minimum to start?
The exchange won't post a single offer below 150 US dollars — that is a Bitfinex rule, not ours. How much to lend beyond that is your decision; we do not give investment advice.
How does billing work, and can I stop any time?
Watching is free; your plan only starts counting when you actually want the bot to place offers and earn interest for you. When a plan lapses the bot simply stops placing new offers and loans already out run to term at their original rate, untouched. There is also a 7-day grace period. The lending cap counts only accounts ticked for bot lending: lent plus open offers must stay under the cap, watch-only accounts do not count; once it is used up, extra money waits, the patrol report says so, and the bot posts again when a loan matures. The full rule with an example is in the notes under the pricing table. Every customer runs their own bot; a cheaper plan is never queued behind others.
Is USDT the same as a dollar?
No. USDT is a stablecoin whose issuer undertakes to redeem it one-for-one. That undertaking has held so far, but it is the promise of a single company, not deposit insurance.
Can I just do this myself?
Absolutely. Bitfinex has a free auto-lend built in that posts at the bottom of the book. If posting at the market price is all you want, you do not need to pay us. What we do is the other half: where in the book the offer sits.
Is there an app to download?
There is no store version and nothing to download. Open the App from “Get started” in your phone’s browser, go to “More → Install on your phone” and follow the one or two steps; it becomes its own icon on your home screen — full screen, with notifications, the same as a store app, and it updates without waiting for review. On iPhone that is Safari’s “Share → Add to Home Screen”; on Android it is the browser menu’s “Install app”.